The Schoolhouse Hotel team has extensive experience in the hospitality industry. We pride ourselves on offering excellent service in our unique and inviting atmosphere. Many of our employees walked these halls as a student, and we all look forward to providing you a memorable experience here at The Schoolhouse Hotel.
Jennifer Andrews has a long career in hospitality that includes nearly 11 years at The Homestead and another five at The Greenbrier resort. With a degree in Hospitality Administration and Management from Dabney Lancaster, Jennifer has moved quickly through the management ranks of both hotels, where she has experience in front desk, events, weddings, housekeeping, and more. With her breadth of experience, Jennifer is excited to begin her career at The Schoolhouse Hotel.
“I love the hospitality industry because no two days are the same, and every day is a new day. Hospitality provides a lifelong learning experience and allows you to develop yourself both professionally and as a person. One of the most important reasons to work in hospitality is that you take care of people. Finally, it’s simply enjoyable, and every time you come into work you’re making someone’s day that little bit better.”
Jennifer believes great customer service is solving guest needs quickly and efficiently, and exceeding guests' expectations. She hopes that great service means guests will go out and tell others about their experience—the best kind of advertising.
White Sulphur Springs is Jennifer’s hometown and she was a student at the school during her Junior High Days.
“Green Devil Pride runs through my veins and some of my best memories include this school. Walking through the building now, I can reflect on being a majorette, band member, going to sports events, and my favorite teachers. The Schoolhouse Hotel is home.”
-Director of Food & Beverage-
Scott Epperson began his hospitality career at Ray's on the River in Atlanta, Georgia. He joined them shortly after graduating from Johnson and Wales with a Culinary Arts Degree. He quickly handled many roles at Ray's on the River from Bartender to Wine Steward to Key Employee. He later moved on to become apart of the Opening Management Team and Bar Manager to Ray's on the River's sister restaurant Ray's in the City. After sixteen years in Atlanta, Scott moved back home to West Virginia.
Scott held several management roles at F&B establishments in West Virginia including Applebee's, Outback Steak House and Aramark at Concord University.
"The feeling of satisfaction is what keeps me in the hospitality industry. Real hospitality is about understanding the needs of your guests and delivering a service that not only meets but exceeds their expectations. I will not guarantee perfection, but I will always do my best to come close."
Scott looks forward to continuously building The Schoolhouse Hotel’s food and beverage program at The Varsity Club and The Rooftop.
While Oak Hill is where he grew up, Scott has found a new home in White Sulphur Springs and The Schoolhouse Hotel.
Marsha Rae Fernandez
-Sales and Event Manager-
Marsha Rae Fernandez, a White Sulphur Springs native, has 20-plus years of meeting and event planning experience in a variety of luxury and boutique properties throughout the country. A member of Meeting Planners International since 2002, Marsha has a deep connection to the hospitality industry and holds the Certified Meeting Professional (CMP) designation.
“I feel like I was born into the hospitality industry. I am part of the third generation.” she says. “In fact, I only have one sibling that’s not in the industry.”
Marsha states she is excited to launch her new career as the Sales and Events Manager here at The Schoolhouse Hotel and looks forward to hosting corporate, social, and wedding events already scheduled for the upcoming year.
“I think industry knowledge and experience really sets us apart here at The Schoolhouse Hotel. From the pre-event communications to the on-site experience to the follow-up interactions, our events are designed with an elegant, consistent look and feel that supports expectations. We are committed from the moment someone arrives and throughout the function.”
To book an event or meeting at The Schoolhouse Hotel, email firstname.lastname@example.org.